Booking Conditions (English)
Relative to our own packages
The combination of travel services offered to you constitutes a package within the meaning of the Package Travel and Linked Travel Arrangements Law. You therefore enjoy all the rights provided for in the European Union for packages. D.V Century Travel Consultants Ltd is fully responsible for the proper performance of the package as a whole. In addition, as required by law, D.V Century Travel Consultants Ltd ensures available protection in order to refund the amounts paid and, if transport is included in the package, to ensure your repatriation in the event of insolvency. For more information on your basic rights under the Package Travel and Linked Travel Arrangements Law.
Please note: For cruise only bookings or an air sea booking with a cruise line, Century Travel acts as an agent (reseller) for the cruise line and your contract is with the cruise line directly Booking conditions where Century Travel are a reseller are shown after our own package booking conditions.
Once Century Travel confirms your booking a contract is made between Century Travel, and you based on the terms and conditions set out below for packages.
OUR RESPONSIBILITIES
On receipt of your deposit, we will reserve your place on your selected holiday. Please make sure that you have the correct names, nationalities and date of birth of all travellers as per their passport.
2. Holiday Change and/or Cancellation2.1 Century Travel reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control.
2.2 Century Travel reserves the right to make changes to brochure and website details and arrangements both before and after the booking has been made. Most changes will be minor, but if significant changes are made you will be notified at the earliest possible opportunity. A significant change can be considered the change of the travelling day or time (more than 15 hours), or a change in the category of the hotels, ships to a minor one. In such cases you will have the opportunity to accept the changes or should cancellation prove necessary, we will give a reasonable notice under the circumstances and where available offer you a comparable alternative.
2.3 If the change or cancellation is due to force majeure (i.e.; circumstances where the performance of our contract with you is prevented or affected by reasons of war, threat of war, civil strife, political unrest, riots, closure of airports or ports, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic, pandemic or health risk, Acts of God, adverse weather conditions, government actions and all similar events beyond our control), Century Travel shall not be liable for any compensation or otherwise responsible for any expenses or losses the client may incur. However, all possible assistance will be offered to find an alternative holiday.
2.4 Century Travel constantly strives to improve. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. Century Travel is not responsible for any other travel arrangements affected due to cancellations.
YOUR RESPONSIBILITIES
1.1 In order to reserve your holiday, a minimum deposit of 20% per person is required. This can increase if airline tickets need to be issued at time of booking, or the supplier requires a greater percentage. The full payment is due if booking is made within the full payment period prior to departure as specified by supplier.
1.2 Once Century Travel has confirmed your booking, the deposit is non-refundable.
2. Paying the Balance2.1 The balance of the holiday must be paid 70 days prior to the departure date, or sooner if required under supplier terms and conditions.
2.2 If payment is not made by 70 days prior to departure, Century Travel may assume that you have cancelled and cancellation charges in accordance with clause 3 below will be levied.
2.3 In the case of late bookings made within 77 days of your departure, the full cost of the holiday will be payable immediately on booking.
2.4 Century Travel reserves the right to cancel bookings and apply cancellation charges should payments not be received within the specified periods.
2.5 Surcharges may apply for increases in the following:
(i) Transportation costs such as fuel, airline flight supplements or surcharges
(ii) Government action such as increases in VAT or any other government imposed increases
(iii) Currency changes in relation to an adverse currency exchange rate variation.
3. If You Cancel3.1 Notice of cancellation must be made in writing to Century Travel. The cancellation will be valid from the day we receive in writing (with a receipt) the notice of cancellation.
3.2 Cancellation charges vary and are all in accordance with the relevant supplier. Century Travel imposes a minimum loss of deposit per person administration fee for cancellations on all our packages.
4. If you change your bookingIf after your booking has been confirmed, you wish to amend your holiday or change to a different holiday, you may do so subject to availability and also subject to charges imposed by the relevant supplier. You will be required to pay an amendment fee of EUR100 per person, plus any additional cost of the new holiday. This includes transfer of the package travel contract to a person who satisfies all the conditions applicable to that contract. Notice given at the latest seven days before the start of the package shall in any event be deemed to be reasonable. The transferor of the package travel contract and the transferee shall be jointly and severally liable for the payment of the balance due and for any additional fees, charges or other costs arising from the transfer. D.V Century Travel Consultants Ltd shall inform the transferor about the actual costs of the transfer. Those costs shall not exceed the actual cost incurred by D.V Century Travel Consultants Ltd due to the transfer of the package travel contract.
5. Holiday Details and conditions5.1 You are responsible for all travel arrangements and cost to/from the point of commencement/conclusion of the holiday (this is either airport or port). It is your obligation to arrive on time.
5.2 It is your responsibility to have a valid passport and all visas, permits and certificates required for your selected holiday as well as any necessary vaccinations and to comply with all applicable laws. Century Travel cannot be held responsible if you do not hold the correct documentation or certificates necessary to travel.
5.3 You are also responsible during the trip to secure your passport, money, air tickets etc. to a safe place. In case anything is lost we will be more than willing to help you find a suitable solution, but any possible costs will be borne by you. All passports must be valid at least six months beyond the date of travel.
6. What is not included in the Price6.1 Passports and visa fees, travel insurance, spending money.
6.2 Tips to local guides, drivers and representatives, or any cruise ship crew member unless specified at time of booking.
7. Weather ConditionsUnder no circumstances can we be held responsible for inclement weather conditions, nor can any holiday be cancelled or amended by you at any time on the basis of unfavourable weather conditions.
8. HealthAll persons travelling should be fit enough to travel. However, if you suffer from a health problem, you should take a doctor’s letter stating that you are fit to travel. If you have a disability, this should be made known to us at the time of booking.
9. InsuranceWe highly recommend that you take out comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability. We recommend that you arrange insurance at the time of payment of the deposit. Please ask for details.
10. ComplaintsShould a problem occur you must make it known during your holiday to the Cruise Line, local agent or representative immediately, as most problems can be solved on the spot. Should you remain dissatisfied, please write to us (at the below address) setting out the complaint in detail within 14 days of the end of our services under the contract. Century Travel cannot accept responsibility for any complaints which are not notified in accordance with this clause.
Address: D.V Travel Consultants Ltd, PO Box 62862, Paphos, 8069, Cyprus
General
1.1 The booking conditions detailed contain the entire contract between you and Century Travel. No representation, term, warranty or condition can be expressed or implied by reference to or any other writing, advertisement or conversation.
1.2 Century Travel is not a carrier or hotelier or cruise line nor does it own aircraft, hotels, ships, land vehicles or minibuses. All bookings with carriers, hoteliers, other service providers and suppliers are subject to terms and conditions and limitations of liability imposed by those carriers, hoteliers, service providers and suppliers.
1.3 Century Travel has no direct day to day control over its suppliers and accepts no responsibility for any personal injury, delay, loss or damage to baggage, accident, irregularity and/or inconvenience which may be occasioned by any defect in any object (including a vehicle) utilized by a supplier for the supply of any service or by an act or omission of any supplier.
Data Protection & Privacy
For the purposes of the Data Protection Act 1998 we are a data controller. In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to collect certain personal details from you. These will include, where applicable, the names and addresses of party’s members, passport details, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will inform you. We must pass on your personal details to the companies and organizations who need to know them so that your travel arrangements can be provided (for example your airline, hotels, transport companies, credit/debit company or bank). The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
We have appropriate security measures in place to protect the personal details you give us. Where your travel arrangements are to take place outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however pass any information on to any company and/or organisation not responsible for providing any part of your travel arrangements. Where you provide us with personal details relating to any special requirements such as those mentioned above, you consent to this information being passed onto any organisation or companies responsible for any part of your travel arrangements whether in the EEA or not. If we cannot pass this information to the relevant suppliers, we cannot provide your travel arrangements.
We are entitled to assume you do not object to our doing any of the things mentioned above unless you tell us otherwise in writing or by email. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee of €20 to respond to such a request. In limited circumstances we are entitled to refuse your request. We may use your details in order to notify you of other offers and promotions which might be of interest to you.
Please inform us at the time of booking if you do not wish us to do so. Where any future offers are sent to you by email, we will always give you the opportunity to opt out and be removed from our mailing list. Except where expressly permitted by the Data Protection Act 1998, we will only deal with the personal details you give us as set out above unless you agree otherwise.
Package Holiday Bookings
When we package your land or cruise holiday for you, your contract will be with us and the following booking conditions set out at this section C will apply to your booking.
1. DEFINITION OF A PACKAGE/LINKED TRAVEL ARRANGEMENTS:
The combination of the travel services offered to you is a “package” within the meaning of the package travel and associated travel arrangements law.
For the purposes of the present information “package” or “organised journey” means the combination of at least two (2) different types of travel services in the context of the same journey or holiday, if—
(a) These services have been combined by a trader, even on request or in accordance with the traveller’s choice, before the conclusion of a single contract involving all the services in question;
(b) Irrespective of whether separate contracts are concluded with providers of individual travel services, these services;
(c) purchased from a single point of sale and selected before the traveller agreed to pay,
(d) are offered, sold or charged at a price where all such services are counted or at a total price,
(e) advertised or sold by the term “package” or by a similar term,
(f) are combined after the conclusion of a contract whereby a trader offers the right to the traveller to choose between different types of travel services.
Financial Protection
Should we become insolvent, the amounts paid shall be reimbursed. Our company has concluded an insolvency protection agreement with ACCTA.
If, after selecting and paying for a travel service, you book additional travel services for travel or holiday through our company D.V Century Travel Consultants Ltd, you DO NOT enjoy the rights provided for packages according to the Organized Travel and Associated Travel Arrangements Law.
Therefore, our company D.V Century Travel Consultants Ltd will not be responsible for the proper performance of these individual travel services. If you have a problem, you can contact your service provider.
However, if you book additional travel services during the same visit or contact with our company D.V Century Travel Consultants Ltd, these will be part of an associated travel arrangement. In this case D.V Century Travel Consultants Ltd has secured, as required by law, protection for the refund of the amounts you paid to D.V Century Travel Consultants Ltd for services not executed because of its insolvency.
Please note that this protection does not provide for a refund in the event of the insolvency of the relevant service provider.
D.V Century Travel Consultants Ltd has a contract of protection against insolvency with ACCTA, who is the beneficiary of an insurance policy with Ydrogios Insurance Company (Cyprus) Ltd, under a guarantee agreement entered into by D.V Century Travel Consultants Ltd.
Travellers can contact ACCTA or, where appropriate, the Consumer Protection Service (Agapinora 2 IRIS Hall, 1421 Nicosia, tel. +357 22 200 900, email: ccps@mcit.gov.cy), if we do not provide travel services due to our company’s insolvency.
Note: This protection against insolvency does not cover contracts with parties other than D.V Century Travel Consultants Ltd that can be executed despite the insolvency of D.V Century Travel Consultants Ltd.
In the following link you can find the relevant Legislation on Organized Travel and Associated Travel Arrangements Law of 2017 (186(I)/2017):
http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/index.html
Booking Conditions (English)
When Century Travel is a Reseller
For cruise only bookings or an air sea booking with a cruise line, Century Travel acts as an agent (reseller) for the cruise line and your contract is with the cruise line directly
Once Century Travel confirms your booking a contract is made between you and the supplier/cruise line and you are subject to all terms and conditions set by the supplier/cruise line.
OUR RESPONSIBILITIES
On receipt of your deposit, we will reserve your place on your selected holiday/cruise. Please make sure that you have the correct names, nationalities and date of birth of all travellers as per their passport. If you are not providing copies of your passports to Century Travel prior to reservations being made, Century Travel will pass on any change costs incurred if incorrect information is provided.
2. Holiday Change and/or Cancellation2.1 Cruise lines/suppliers reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond their control. Century Travel are not responsible and cannot be held liable for such instances
2.2 If the change or cancellation is due to force majeure (i.e.; circumstances where the performance of our contract with you is prevented or affected by reasons of war, threat of war, civil strife, political unrest, riots, closure of airports or ports, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic, pandemic or health risk, Acts of God, adverse weather conditions, government actions and all similar events beyond our control, Century Travel shall not be liable for any compensation or otherwise responsible for any expenses or losses the client may incur. However, all possible assistance will be offered to find an alternative holiday.
2.3 Century Travel is not responsible for any other travel arrangements affected due to cancellations.
YOUR RESPONSIBILITIES
1. Booking your holiday
1.1 In order to reserve your holiday, a minimum deposit of 20% per person is required. This can increase if the supplier requires a greater percentage. The full payment is due if booking is made within the full payment period prior to departure as specified by supplier.
1.2 Once Century Travel has confirmed your booking, the deposit is non-refundable.
2. Paying the Balance
2.1 The balance of the holiday must be paid 70 days prior to the departure date, or sooner if required under supplier terms and conditions.
2.2 If payment is not made by 70 days prior to departure, Century Travel may assume that you have cancelled and cancellation charges in accordance with clause 3 below will be levied.
2.3 In the case of late bookings made within 77 days of your departure, the full cost of the holiday will be payable immediately on booking.
2.4 Century Travel reserves the right to cancel bookings and apply cancellation charges should payments not be received within the specified periods.
2.5 Surcharges may apply for increases in the following:
(i) Transportation costs such as fuel, airline flight supplements or surcharges
(ii) Government action such as increases in VAT or any other government imposed increases
3. If You Cancel
3.1 Notice of cancellation must be made in writing to Century Travel. The cancellation will be valid from the day we receive in writing (with a receipt) the notice of cancellation.
3.2 Cancellation charges vary and are all in accordance with the relevant supplier. Century Travel imposes a minimum loss of deposit per person administration fee for cancellations on all our packages.
4. If you change your booking If after your booking has been confirmed, you wish to amend your holiday or change to a different holiday, you may do so subject to availability and subject to charges imposed by the relevant supplier. You will be required to pay Century Travel an amendment fee of EUR100 per person, plus any additional cost of the new holiday.
5. Holiday Details and conditions
5.1 You are responsible for all travel arrangements and cost to/from the point of commencement/conclusion of the holiday (this is either airport or port). It is your obligation to arrive on time.
5.2 It is your responsibility to have a valid passport, and all visas, permits and certificates required for your selected holiday as well as any necessary vaccinations and to comply with all applicable laws. Century Travel cannot be held responsible if you do not hold the correct documentation or certificates necessary to travel.
5.3 You are also responsible during the trip to secure your passport, money, air tickets etc., to a safe place. In case anything is lost we will be more than willing to help you find a suitable solution, but any possible costs will be borne by you. All passports must be valid at least six months beyond the date of travel.
6. What is not included in the Price
6.1 Passports and visa fees. Travel insurance, spending money.
6.2 Tips to local guides, drivers and representatives, or any cruise ship crew member unless specified at time of booking.
7. Weather Conditions Under no circumstances can we be held responsible for inclement weather conditions, nor can any holiday be cancelled or amended by you at any time on the basis of unfavourable weather conditions.
8. Health All persons travelling should be fit enough to travel. However, if you suffer from a health problem, you should take a doctor’s letter stating that you are fit to travel. If you have a disability, this should be made known to us at the time of booking.
9. Insurance We highly recommend that you take out comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability. We recommend that you arrange insurance at the time of payment of the deposit. Please ask for details.
10. Complaints Should a problem occur, you must make it known during your holiday to the Cruise Line, local agent or representative immediately, as most problems can be solved on the spot. Should you remain dissatisfied, please write to us (at the below address) setting out the complaint in detail within 14 days of the end of the services under the contract. Century Travel cannot accept responsibility for any complaints which are not notified in accordance with this clause.
Address: D.V Travel Consultants Ltd, PO Box 62862, Paphos, 8069, Cyprus
General
1. Contracting Parties
1.1 The booking conditions detailed contain the entire contract between you and Century Travel. No representation, term, warranty or condition can be expressed or implied by reference to or any other writing, advertisement or conversation.
1.2 Century Travel is not a carrier or hotelier or cruise line nor does it own aircraft, hotels, ships, land vehicles or minibuses. All bookings with carriers, hoteliers, other service providers and suppliers are subject to terms and conditions and limitations of liability imposed by those carriers, hoteliers, service providers and suppliers.
1.3 Century Travel has no direct day-to-day control over its suppliers and accepts no responsibility for any personal injury, delay, loss or damage to baggage, accident, irregularity and/or inconvenience which may be occasioned by any defect in any object (including a vehicle) utilized by a supplier for the supply of any service or by an act or omission of any supplier.
Data Protection & Privacy
For the purposes of the Data Protection Act 1998 we are a data controller. In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to collect certain personal details from you. These will include, where applicable, the names and addresses of party’s members, passport details, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will inform you. We must pass on your personal details to the companies and organizations who need to know them so that your travel arrangements can be provided (for example your airline, hotels, transport companies, credit/debit company or bank). The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
We have appropriate security measures in place to protect the personal details you give us. Where your travel arrangements are to take place outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.
We will not however pass any information on to any company and/or organisation not responsible for providing any part of your travel arrangements. Where you provide us with personal details relating to any special requirements such as those mentioned above, you consent to this information being passed onto any organisation or companies responsible for any part of your travel arrangements whether in the EEA or not. If we cannot pass this information to the relevant suppliers, we cannot provide your travel arrangements.
We are entitled to assume you do not object to our doing any of the things mentioned above unless you tell us otherwise in writing or by email. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee of €20 to respond to such a request. In limited circumstances we are entitled to refuse your request. We may use your details in order to notify you of other offers and promotions which might be of interest to you.
Please inform us at the time of booking if you do not wish us to do so. Where any future offers are sent to you by email, we will always give you the opportunity to opt out and be removed from our mailing list. Except where expressly permitted by the Data Protection Act 1998, we will only deal with the personal details you give us as set out above unless you agree otherwise.
Links to Individual Cruise Lines Terms & Conditions
Ambassador Cruises: https://www.ambassadorcruiseline.com/information/terms-conditions/
AmaWaterways: https://www.amawaterways.eu/terms-conditions
Atlas Ocean Voyages: https://atlasoceanvoyages.com/terms-of-use
Azamara Club Cruises: https://www.azamara.com/int/loyalty/terms-conditions
Celebrity Cruises: https://www.celebritycruises.com/guest-terms/all-other-locations/
Celestyal Cruises: https://www.celestyalcruises.com/en/conditions-of-carriage
Costa Cruises: https://www.costacruises.eu/general-conditions/contract.html
Crystal Cruises: https://www.crystalcruises.com/legal/booking-terms-conditions-eu
Emerald Waterways: https://www.emeraldcruises.eu/terms-conditions
Emerald Yacht Cruises: https://www.emeraldcruises.eu/terms-conditions
Explora Journeys: https://explorajourneys.com/int/en/legal/booking-terms-and-conditions
Fred Olsen: https://www.fredolsencruises.com/legal/terms-and-conditions
Holland America: https://www.hollandamerica.com/en/eu/legal-privacy/cruise-contract
Marella Cruises/Tui River: https://www.tui.co.uk/destinations/info/booking-terms-and-conditions?&vlid=crhero159
MSC Cruises: https://www.msccruises.com/int/-/media/international/emerging-markets/termsconditionspdf/2025-2026/btc-cyp-2.pdf
Norwegian Cruise Line (NCL): https://www.ncl.com/fr/en/about/terms-and-conditions-ce#!#ABTA
Oceania Cruises: https://www.oceaniacruises.com/legal/package-travel-directive/
P & O Cruises: https://www.pocruises.com/legal-and-privacy/booking-terms-and-conditions#financial-protection
Princess Cruises: https://www.princess.com/legal/passage_contract/
Regent Seven Seas: https://www.rssc.com/legal/terms-conditions
Riverside Cruises: https://riverside-cruises.com/assets/local/PDF/AGBs/240605-RS-AGBs-en.pdf
Royal Caribbean: https://www.royalcaribbean.com/guest-terms/
Seabourn: https://www.seabourn.com/en_US/legal-privacy-euro/website-terms-and-conditions.html
SeaDreams Yacht Club: https://seadream.com/about/policies-terms-conditions
Scenic: https://www.scenic.eu/terms-conditions
Silversea: https://www.silversea.com/terms-and-conditions.html
Variety Cruises: https://www.varietycruises.com/terms-and-conditions/
Viking River & Ocean: https://www.vikingcruises.co.uk/terms-conditions/index.html
Virgin Voyages: Virgin Voyages-Booking-Policies1.pdf
Financial Protection
D.V Century Travel Consultants Ltd has a contract of protection against insolvency with ACCTA, who is the beneficiary of an insurance policy with Ydrogios Insurance Company (Cyprus) Ltd, under a guarantee agreement entered into by D.V Century Travel Consultants Ltd.
Travellers can contact ACCTA or, where appropriate, the Consumer Protection Service (Agapinora 2 IRIS Hall, 1421 Nicosia, tel. +357 22 200 900, email: ccps@mcit.gov.cy), if we do not provide travel services due to our company’s insolvency.
Note: This protection against insolvency does not cover contracts with parties other than D.V Century Travel Consultants Ltd that can be executed despite the insolvency of D.V Century Travel Consultants Ltd.
In the following link you can find the relevant Legislation on Organized Travel and Associated Travel Arrangements Law of 2017 (186(I)/2017): http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/index.html
